Jobs

Registration Officer

Vacancy for: Student Affairs Department

Ref Code: III.2

The Registration Officer’s job duties and responsibilities are repetitive, detailed, and flexibly growing to serve maximum efficiency. The incumbent is expected to professionally perform the following tasks and in doing so s/he is encouraged to create means to ease and speed up delivering their duties within reason. All below listed tasks briefing is subject to development/expansion according to the Registrar Office development and possible university bylaws/policies amendments:

• Issuing Students Official Transcript of Records:

o Receives application forms and meets verbal inquiries
o Sorts out requests and executes them within announced processing time
o Coordinates the process of obtaining authorized personnel signatures
o Coordinates (in some cases) with the Senior University Delegate for obtaining the legalization of the Ministry of Higher Education on documents
o Delivers finished requests to students
o Files requests and keeps a shared databases holding requests history in coordination with the Undergraduate Archives Specialist.

• Issuing Students Official Letters of Enrollment:

o Receives application forms and meets verbal inquiries
o Sorts out and categorizes requests according to purpose, destination and urgency
o Executes them within announced processing time
o Coordinates the process of completing forms and obtaining authorized personal signatures
o Coordinates with Ministry of Higher Education (in some cases) for documents authentication
o Delivers finished requests to students
o Files requests and keeps a shared databases holding requests history in coordination with the Undergraduate Archives Specialist.

Offering direct client services: the Registration Officer is expected to serve the following:

o Accommodate daily students and parents traffic, takes inquiries and guides/directs them adequately in a professional and friendly manner
o Deliver high-quality, accessible services that meet their needs
o Provide accurate, timely and useful information to students in relation to their course of study, enrolment, policies, services and processes
o Give accurate and comprehensive information
o Provide fair, transparent and efficient complaints and appeals procedures
o Respond to personal, telephone, email and enquiries from department members
o Report problems to Registrar Supervisor and Deputy and follows up their solving process
o Ensure cleanliness, comfort and security


Post Date: Sunday, November 27, 2022

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